Terms & Conditions

A 50% deposit is required on all orders unless agreed otherwise, prior to the order being placed.

All specifications, drawing and literature are intended to give a fair description of the contract but Creative Marketing reserve the right to vary the specifications, (in the event of supply difficulties or other reasons) subject always to the understanding that we would advise the customer of any such variations, and that such variations would not be structurally or functionally detrimental.

Creative Marketing will do everything possible to adhere to times and dates given, but cannot under any circumstances accept any liability for loss caused by failure to deliver and complete on time, whatever the cause for delay. Lead times are from the point at which the final artwork is signed off by the client.

Price Variations
All prices are fixed for 14 days from quotation date. Should there be any changes in the cost, calling for an amendment to the confirmed price Creative Marketing undertake to advise the customer of any such amendment prior to the start of contract.

Payment Terms
Full/balance payments are due on completion prior to installers leaving the site unless stated otherwise. All materials remain the property of Creative Marketing until paid for in full. Creative Marketing will not under any circumstances be subjected to retentions or discounts of any kind. Extended credit is not available. Additional charges will be incurred for late payments.

Management Companies & Agents
In the case of clients acting on behalf of or working for end user clients (eg. Project Management Companies or Design Companies/Houses) the contract will be between Creative Marketing and the Management Company or Agent/Designer of whom the invoice is to be made out to. The payment terms will be as in the previous section titled PAYMENT TERMS. Creative Marketing cannot except delayed payments due to the terms the Management Company or Agent/Designer has arranged with their client.

The first draft will be free of charge to the client. Any amendments to that draft may be subject to additional charges. Lead times may be affected due to the following: Receipt of unsuitable artwork, delays in information and relevant files being received, delays in signing off final proofs, delays in receiving deposit payments, consistent changing of designs. Creative Marketing therefore cannot be held liable for delays in production deadlines due to any of the above occurring.